W Workhouse

Privacy policy

How Workhouse handles your data.

Effective: 2026-05-13 · Operated by Conversion Factory.

TL;DR

We collect what we need to run Workhouse: account info, the data your team enters into the product, and basic operational logs. We don't sell anything. You can export your data and delete your workspace anytime.

What we collect

  • Account information. When you sign up: name, email, and a password hash. When you upload an avatar: the image you uploaded.
  • Workspace content. Everything you and your team enter into Workhouse — tasks, comments, files, attachments, status reports, audit events. This is stored on your behalf and belongs to you.
  • Operational logs. Request logs, timing, and error traces for keeping the service running. These expire after 30 days unless retained for security investigation.
  • Cookies. Authentication cookies for keeping you logged in. No third-party tracking cookies. No advertising pixels.

What we don't do

  • → We do not sell your data.
  • → We do not run advertising or share data with ad networks.
  • → We do not train AI models on the contents of your workspace.
  • → We do not give third parties access to your workspace content except as listed under “Sub-processors” below.

Sub-processors

We use the following vendors to run the service. Each receives the minimum data they need to do their job.

  • Vercel — hosting, edge network, image and file storage (Vercel Blob).
  • Neon — managed Postgres database where your workspace data is stored.
  • Resend — transactional email delivery (notifications, verification, password reset).
  • Anthropic via Vercel AI Gateway — generates status-report drafts from your project activity. Anthropic's policy on the Gateway is zero data retention; inputs and outputs are not retained for training.

Your rights

  • Access and export. You can export your workspace data anytime via the dashboard, or by emailing support@workhouse.app. We'll send the full export within 7 days.
  • Deletion. Delete your workspace from settings, or email us. Within 30 days, all your data is removed from primary storage; backups are aged out within 90 days.
  • Correction. You can edit any data you've entered. If you spot something we're storing that you can't correct yourself, email support@workhouse.app.
  • DPA / GDPR. Email security@workhouse.app for a data processing agreement.

Children

Workhouse is built for businesses. We don't knowingly collect data from people under 16. If you believe a minor has signed up, email us and we'll remove the account.

Changes to this policy

We'll update the date at the top of this page whenever we change anything material. For substantive changes — new sub-processors, new categories of data collection — we'll email all workspace owners 30 days before the change takes effect.

Contact

Privacy questions: security@workhouse.app. General questions: hello@workhouse.app. See the contact page for more channels.

Beta note: This policy reflects how we operate today. As Workhouse matures we'll have a more formal version reviewed by counsel. If you need belt-and-braces guarantees for an enterprise procurement, email security@workhouse.app and we'll handle the paperwork directly.